Success Story - "Travel Management"
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Company Description
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Purchasing group for private equity firms with $25 billion in capital
investments across multiple industries.
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Company Situation
and Problem |
Management companies and their portfolio companies had no common travel
management supplier and expectations varied from online self service to
agent assisted executive ‘high-touch’ service. Transaction fees varied
widely with a high of $75 or more per transaction. No significant airline
discounts existed. Minimal reporting was provided. Travel policies varied by
company.
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| Paladin Actions & Recommendations |
Working closely with the client, Paladin Associates Inc. documented
critical travel management requirements and obtained fee, air, hotel and car
rental information. Paladin led a cross-business team through the RFI
and RFP with the team narrowing the field from eight to three finalists.
Finalists were invited for a comprehensive presentation and the team
unanimously recommended the winning supplier.
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| Client Results |
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Up to 87% transaction fee savings |
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Best in class pricing for strong ‘high touch’ services and for self-service
online booking |
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Discounts with 2 major airlines |
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Black car, hotel and rental car discounts |
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Best in class online booking tool |
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Dedicated agent team, plus meeting planning assistance |
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Travel policy review and assistance |
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Unused ticket tracking |
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Management reporting |
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Consolidation of Travel Purchasing
Volumes Yielded Significant Savings and Improved Service |
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